About us
An Introduction to Chem-Flow
Chem-Flow is a privately held, family owned business. We have 29
employees, located in Addison, IL, a western suburb of Chicago.
We are a leading supplier of standard and custom integrated chemical
dosing and monitoring systems designed to administer specialty chemical
water treatment and process programs.
Our purpose is to exceed
our client's requirements or assist them to identify the proper
equipment and controls required to maximize their investment in
treatment chemicals.
We differentiate our business through a
unique dedication to being a single source of equipment solutions for
water treatment and process professionals.
Our 50 years of
application experience and understanding of the latest technologies
allows us to provide a high level of customer support before, during and
after the delivery of our systems.
Our Beliefs
Extraordinary Customer Care
In recognition of the failures of competitors, Chem-Flow has adopted the operating philosophy that old fashioned face-to-face selling and service and taking responsibility from "Cradle to Grave" with resources dedicated to a targeted prospect base is the only way to grow our business profitably in today's environment. This dedicated resource is critical in recognition of the need to be close enough to our customers so that true partnering could evolve. Finally, we believe that every endeavor must improve our customer's ability to improve their own profits.
Market Awareness and Expertise
We believe that a team of passionate people with market awareness and technical expertise is perquisite to growing the business via continued customer satisfaction. Investment in the right type of people to execute the strategic initiatives and bring true consultative selling skills to our customers is our cornerstone. This is driven by the recognition of a significant decline in what could be called domain knowledge at both the corporate and field levels of water treaters and their customers. The right kind of people in place can fill the gap and create opportunities for us and our customers.
Technological Advantage
In order to truly differentiate ourselves as an obvious choice, Chem-Flow has seen that we had to bring advanced technology to our customers. This means continued re-investment in engineering tools which allow the selling team to bring true collaborative design tools to the problem solving equation. A new business system was essential as well. These investments in technology impact every aspect of the business.
1450 West
Fullerton Avenue, Addison Illinois 60101
Phone; 630.543.1911 Fax:
630.543.2089
